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About Trojan Carpet Care
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Welcome and thank you for taking the time to inquire about our company and services. TROJAN CARPET CARE is a family owned and operated business that began in 1998. We've always believed in taking care of customers the way we would want to be served. We know the importance of having you as a client for the long term. In fact, our business was built on referrals from our customers. We know that if we can "create" a "cheerleader" in you, you will pass our name along to your friends, family and neighbors.
Experience
TROJAN CARPET CARE has nearly 12 years of experience. We have learned that the most important thing in business is customer service. We have grown our business by “being there” for our clients, therefore generating word of mouth referrals. In addition to the most “high touch” service in the industry, our technicians are trained to perform services by I.I.C.R.C. standards. The I.I.C.R.C. is akin to college for carpet cleaning. We can identify the best cleaning methods and solutions for your textiles based on our knowledge and expertise. This enables us to properly clean the many different types of carpet and fabric in your home. For example: nylon is cleaned differently than wool. A silk oriental rug has different needs than a cotton rug. A natural fiber piece of upholstery will need different treatment than a synthetic blend.
Method Of Cleaning
There are several methods of cleaning carpets available and each has its advantages and disadvantages. We chose to provide the "Truck-Mounted" steam cleaning method, (also known as hot-water extraction). The reason we chose this particular method is because it is the only method that cleans deep down into the carpet fibers, "flushing" out unhealthy contaminants. The hot water extraction method is recommended by the world's largest carpet manufacturers, in fact, some Stain and Wear warranties require your carpets be professionally steam cleaned on a regular basis.
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